Email Support Articles

UpdraftPlus is the world’s most trusted WordPress backup, restore plugin. This article provides information on the importance of having a backup on your WordPress site and how installing a UpdraftPlus plugin can help you.

Learn how to delete files and folders from your hosting server using the File Manager or an FTP client. Follow our step-by-step guide to keep your website organized.

This article will guide you on how to verify your domain in Google Workspace.

This article shows how to add new users to your database, how to change a password for any user of your database, how to delete a user from a database, and how to change or set database privileges for a user.

This is designed to be a Frequently Asked Questions article for the PHP upgrades on our hosting plans.

Learn how to query MySQL databases with phpMyAdmin. Follow step-by-step instructions to build, update, and run SQL queries, plus view connection limits.

This article explains how you can change your PHP version anytime, though shared hosting accounts are restricted to the PHP versions supported on the hosting platform.

Learn how to connect your web page to a MySQL database in Network Solutions. Follow step-by-step instructions with screenshots to set up and manage your database connection.

Learn how to increase your Exchange mailbox size in Mail Central. Follow step-by-step instructions to upgrade storage, apply credits, and manage available Exchange 2013 mailbox options.

This comprehensive guide is your one-stop shop for MySQL database management.

This article explains how to edit your website files using File Manager. Note: if you use a website builder, changes made in File Manager may be overwritten when republishing.

This article provides a short summary and guide on getting started with WebsiteBuilder.

WordPress does not come with an easy 'restart' or 'reinstall' button. However, reinstalling WordPress is as simple as uninstalling then reinstalling.

This guide for using CGI scripts explains what CGI is and covers key restrictions. Learn to read error logs and troubleshoot common issues like 500 errors.

Learn how to redirect URLs for your website using the .htaccess Editor tool in your hosting account. This guide provides step-by-step instructions for managing URL redirects.

This article shows how to configure custom pages for server errors (404 - page not found, for example) for your site using the .htaccess editor. It also shows how to disallow ads on non-custom error pages.

This article explains how to change the password of your Roundcube mailbox.

This article provide a code on how to create a contact form through PHP

How to setup your SSL certificate to provide security and assurance for your WordPress site.

This article shows how to set custom MIME types using the .htaccess editor

Learn how to change your PHP version for your hosting package. Our guide provides step-by-step instructions for accessing the Scripting Config tool in your Account Manager.

An Autoresponder sends an automatic reply whenever anyone sends you an email message. Autoresponders can be turned on or off at any time.

The W3 Total Cache plugin is an add-on for WordPress websites that reduces page loading times and increases the speed of viewing a WordPress website. It improves a website's performance by enhancing the efficiency of how the website is accessed from the database where the website is stored. This is due to the plugin creating a "cache" of your website or a copy of the original website that is converted into a format that is more easily displayed by a web browser.

Ready to get started with your website? This landing page directs you to essential resources for building your site with either the powerful WordPress platform or our easy WebsiteBuilder.

A WordPress Multisite allows you to build and create multiple websites using a single WordPress installation. Any plugins and themes added into the WordPress installation will be available for any website to use, which can carry several administrative advantages over simply having multiple separate WordPress installations. Multisites have a single database which stores information for all of its websites.